Results from the 2016 National Survey on Drug Use and Health indicate a gap between the U.S. population in need of mental health and addiction treatment services and those who actually receive them. Certified Community Behavioral Health Clinics (CCBHCs) were created in response to this, and expand access to community-based treatment for those in need. They provide a comprehensive range of addiction and mental health services, while meeting additional requirements related to behavioral health workforce shortages and maldistribution, governance, data and quality reporting, and more. The CCBHC model allows clinics to be proactive in leveraging their workforce to reach people who are in need of help or at risk of a crisis before the crisis point is actually reached.
The proposed research study will investigate how CCBHCs meet the “quadruple aim” in behavioral health care. The study will examine patient engagement in care, and ways that CCBHCs expand patient access to behavioral health services beyond the four walls of a clinic, such as services delivered in schools; mobile units focused on specific services or populations (e.g. mobile MAT units); community-based nurse care managers, case managers, and social workers who provide visits at home or other convenient locations, and/or; services delivered via telehealth. The study will also explore staff experiences, including engagement and retention, within CCBHCs.
The study will also explore staff experiences, including engagement and retention, within CCBHCs.